Back Office Support Outsourcing Solutions

At Excellis, we leverage proprietary technologies and a skilled team to seamlessly handle even the most complex back-office administrative tasks. Acting as an extension of your team, we help you streamline operations and scale your business efficiently.

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Case Study

1st Energy Pty Ltd - Sales Quality Assurance & Compliance Audit

Project Overview:

Since 2019, Excellis IT Pvt. Ltd. has been a trusted partner of 1st Energy Pty Ltd for ensuring the quality, authenticity, and compliance of their New Sales Acquisitions.

What We Did

We developed a strict multi-point QA checklist, implemented pre-audit protocols to filter unethical sales, and ensured 100% transparency in sales validation.

250,000+

Sales Records Audited over 5 years

100%

Compliance Accuracy achieved in sales validation

92%

Reduction in Sales Disputes after implementing QA protocols

Expert support without the overhead costs of in-house staff.

# Complete Back Office Outsourcing Solutions

Accelerate your back-office processes and drive business transformation with Excellis!We provide industry-specific outsourcing solutions tailored to your needs. From healthcare and insurance to finance, our experienced specialists handle time-consuming administrative tasks with precision and efficiency. No matter how complex your back-office requirements, our team ensures **timely and accurate processing**, allowing you to focus on growth.Partner with Excellis for seamless back-office support!

Excellis offers expert insurance claims outsourcing services for auto, home, and life insurance. Our specialized team manages the entire claims process, from initial filing to settlement, ensuring efficiency and accuracy. By streamlining operations, we help insurers focus on strategic initiatives while enhancing customer service.

Excellis provides HR back-office support outsourcing services to streamline essential functions like payroll processing, employee record management, recruitment support, workers’ compensation claims, and compliance tracking. Our comprehensive solutions help organizations reduce administrative burdens, ensure regulatory compliance, and optimize HR operations. This allows HR teams to focus on strategic initiatives and employee engagement, boosting overall workforce productivity and satisfaction.

Trust Excellis to manage your short-term and long-term disability claims processing with accuracy and efficiency, ensuring timely results every time.

Excellis provides outsourcing solutions for travel companies, handling booking management, customer service, itinerary planning, and marketing. Our expertise helps agencies streamline operations, reduce costs, and enhance customer satisfaction.

Excellis offers property damage outsourcing services, including claims processing, damage assessments, and restoration coordination. We help property management companies and insurers enhance response times, improve customer service, and reduce operational costs, ensuring seamless support after property damage incidents.

TechSpeed’s team can expertly handle warranty claims, providing prompt and efficient service to your customers.

The Excellis team expertly manages warranty claims, delivering prompt and efficient service to ensure customer satisfaction.

Excellis offers financial back-office support outsourcing, handling bookkeeping, payroll processing, accounts payable & receivable, and financial reporting. Our expert services help businesses reduce costs, improve efficiency, and ensure regulatory compliance, allowing them to focus on core operations and strategic growth.

Excellis provides financial back-office outsourcing services, offering expert support in bookkeeping, payroll processing, accounts payable & receivable, and financial reporting. Our solutions help businesses cut costs, boost efficiency, and maintain regulatory compliance, allowing them to focus on core operations and strategic growth.

Excellis offers financial back-office outsourcing services, providing expert support in bookkeeping, payroll processing, accounts payable & receivable, and financial reporting. Our solutions help businesses streamline operations, reduce costs, and ensure regulatory compliance, allowing them to focus on core business activities and strategic growth.

Excellis provides financial back-office outsourcing services, assisting businesses with bookkeeping, payroll processing, accounts payable & receivable, and financial reporting. Our expertise helps companies cut costs, improve efficiency, and stay compliant with regulations, enabling them to focus on core operations and strategic growth.

# Identification Verification Support

At Excellis, we recognize the importance of accurate identification verification in your business operations. Our comprehensive verification support services help you minimize risks, ensure compliance, and enhance customer experience. From identity and document verification to fraud detection, our experts provide reliable solutions tailored to your needs.

Excellis offers dependable support for processing employment-related claims, including workers’ compensation and unemployment benefits, ensuring accuracy and efficiency.

Let Excellis help you stay compliant with regulations through KYC verification, ensuring customer identity verification and risk assessment with accuracy and efficiency.

Excellis' experienced team provides AML compliance support, including transaction monitoring and detecting potential money laundering activities, ensuring regulatory adherence and risk mitigation.

Let Excellis handle screening and onboarding for new customers or employees, ensuring all required information and documents, such as I-9s, are accurately collected and verified.

Excellis conducts due diligence checks on customers and business partners to ensure regulatory compliance and identify potential risks, helping safeguard your business operations.

# Web Page & Catalog Maintenance

Do you run a website or e-commerce store with constantly changing product information? Excellis can help! We specialize in managing ongoing web page updates, ensuring your product pages remain accurate and up to date. Our expertise allows businesses to efficiently handle and update content with ease.

Excellis offers reliable support for updating web pages and product catalogs, including adding new products or services, updating prices, and modifying descriptions, ensuring your content stays accurate and up to date.

Let Excellis It assist with image editing and optimization for your web pages or product catalogs, ensuring that your images are of high quality and load quickly.

Excellis' expert team specializes in data entry and management for your web pages and catalogs, ensuring all information remains accurate and up to date.

Trust Excellis to manage your inventory, ensuring stock levels are updated and new products or services are added as needed.

Let Excellis it monitor your web pages and catalogs for performance issues, including slow loading times or broken links, and help you resolve these issues promptly.

# Supply Chain & Logistics Management Team

At Excellis, we understand the importance of efficient supply chain and logistics management for your business success. That’s why we offer end-to-end supply chain and logistics solutions designed to streamline your operations and optimize your supply chain performance. Our team of experts can help you manage your inventory, order processing, transportation, and distribution while ensuring compliance with industry regulations and best practices.

Excellis provides expert support for managing your inventory, including tracking stock levels, ordering and receiving inventory, and optimizing storage.

Excellis helps you streamline transportation, cut shipping costs, and enhance delivery times by choosing the most efficient carriers and routes.

Let Excellis assist with processing orders, including receiving and confirming orders, managing order status updates, and generating invoices.

Excellis can help you manage the shipping process, including selecting carriers, generating shipping labels, and providing customers with tracking information.

Trust Excellis to streamline your warehousing and distribution, from inventory storage to order fulfillment and shipment management.

Excellis ensures compliance with vendor requirements by managing proper documentation and accurate record-keeping.

Excellis monitors your supply chain and logistics for delays or cost overruns, ensuring quick issue resolution for seamless operations.

# Content Management Services

Excellis offers content management services that streamline content creation, distribution, and optimization. Our experts help you produce high-quality content, manage distribution across multiple channels, and enhance search engine rankings. With Excellis handling your content needs, you can focus on core business activities while ensuring an effective content strategy.

Trust Excellis to keep your product content accurate and up to date, including descriptions, specifications, and features, ensuring a seamless customer experience.

Excellis ensures accurate management of unique product identifiers such as UPC, SKU, EAN, and ISBN, helping your products stay correctly listed and identified across all platforms.

Let us manage your product images and videos, including product photography, editing, and retouching, as well as video production and editing.

We can help you optimize your product pages for search engines by adding product meta details such as meta titles, meta descriptions, and meta keywords.

Let Excellis It update your pricing and availability across all platforms, including your website, online marketplaces, and social media channels.

Excellis It can assist with catalog conversions and migrations, ensuring that all product data is transferred accurately and securely between platforms.

Excellis will handle the creation and management of your e-commerce shopping data feeds, ensuring your product catalog is accurately and efficiently listed across multiple platforms.

Excellis will assist you in creating and managing your Google product data feeds, ensuring your products are accurately and efficiently listed across Google Shopping channels.

Excellis can help you with content creation, including writing blog posts, articles, and social media posts that are optimized for search engines and audience engagement.

Let Excellis assist with content editing, including proofreading, formatting, and quality control.

Excellis can help you publish your content across multiple platforms, including your website, blog, and social media channels.

Trust Excellis to help you migrate your content from one platform to another, ensuring that all content is transferred accurately and securely.

# Virtual Monitoring

Excellis provides advanced tools for 24/7 real-time video monitoring, ensuring seamless tracking of security cameras, panic response systems, and live equipment surveillance. Our expert monitoring team serves as your eyes and ears around the clock, delivering instant alerts to you and the authorities in case of an emergency.

Excellis provides 24/7 machine monitoring services, offering remote tracking of equipment reports, charts, and notifications. Our system delivers instant alerts for critical equipment failures, ensuring swift action. With expertise in integrating with cloud-based monitoring systems, we seamlessly become an extension of your monitoring team.

Excellis-trained specialists provide remote monitoring of your system’s utility usage, instantly detecting spikes in consumption or service interruptions. We promptly notify you and service repair teams, ensuring a swift resolution to get your systems back online.

Your facility may already have cameras installed, but maintaining a staff for 24/7 monitoring can be costly. Excellis specializes in remote video surveillance, ensuring constant monitoring without the added expense. If an incident occurs, we can immediately alert you and law enforcement for a quick response.

# Field Services

At Excellis , we understand the importance of providing exceptional field service support to your customers. We offer comprehensive field service outsourcing solutions to help your company streamline its operations and improve service quality.

Excellis offers expert support for your accounting and bookkeeping needs, including accounts payable/receivable, payroll processing, and financial statement preparation, ensuring accuracy and efficiency in your financial management.

Excellis can manage your accounts payable processes, including invoice processing, payment processing, and vendor management.

Let Excellis manage your accounts receivable processes, including invoice generation, payment tracking, and customer communication.

Trust Excellis to maintain your general ledger, including journal entry posting, account reconciliations, and financial statement preparation.

Excellis provides comprehensive payroll processing services, including employee payroll management, payroll tax filings, and employee data administration, ensuring accuracy and efficiency.

# HR and Recruitment

Our team can help you with HR and recruitment tasks such as onboarding, talent acquisition, and employee administration.

Let Excellis handle your employee data management, including personal information, employment history, and benefits enrollment, ensuring accuracy and efficiency.

Trust Excellis to manage your ATS, including job postings, candidate tracking, and communication with applicants.

Let Excellis schedule and coordinate candidate interviews, ensuring that all parties are informed and prepared.

Excellis offers comprehensive payroll processing solutions, including employee payroll management, payroll tax filing preparation, and employee data administration, ensuring seamless and efficient operations.

# E-commerce Support Services

Excellis provides specialized e-commerce support services to help you manage and elevate your digital storefront. We collaborate with you to create a seamless, user-friendly, and visually appealing online shopping experience. Welcome your customers with a functional, stylish, and easy-to-navigate online store.

Your online customer experience depends on the accuracy of your product information. To maintain trust and drive sales, your online store must feature precise, detailed, and up-to-date product listings. At Excellis, our experts ensure that your product descriptions, pricing, and specifications are always current. Reduce customer confusion, boost conversion rates, and maximize sales potential with our dedicated data management specialists.

The success of your online store relies heavily on visibility—customers need to find your products to buy them. Excellis enhances your product images for both visual appeal and SEO performance, ensuring they stand out. Our image tagging and editing services include enhancement, resizing, and keyword tagging, helping your products attract attention from both customers and search engines.

More reasons to trust us!

Excellis IT is building a skilled team in IT support, customer support, digital marketing, and back-office services for modern companies.

Excellis it is an esteemed ISO/IEC 27001:2022 certified company

We achieved the prestigious certification by MSME in 2019

We are certified by the Central Vigilance Commission

We are an honoured members of NASSCOM since 2022

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